Terms & Conditions
Last updated: July 2026
1. About these terms
These Terms & Conditions govern your use of the Dizzyology website and the services provided by Dizzyology Pty Ltd (ABN 41 686 392 816) (“Dizzyology”, “we”, “us”). By using this website or booking an appointment with us, you agree to these terms. If you do not agree, please do not use the website.
2. General information, not medical advice
The content on this website is provided for general information only. It is not medical advice and is not a substitute for consultation with a qualified health professional. You should not rely on information on this website to diagnose or treat any health condition. Always seek the advice of your doctor or an appropriately qualified practitioner regarding your individual circumstances. If you are experiencing a medical emergency, call 000 or attend your nearest emergency department.
3. Appointments, referrals and fees
A referral from a GP or specialist is required to bulk bill our services under Medicare. Fees for privately funded assessments are advised before your appointment. Details of what to bring and how to prepare are set out on our What to Expect page.
4. Cancellation policy
We ask that you provide at least 48 hours’ notice if you need to cancel or reschedule your appointment. Appointments cancelled or missed with less than 48 hours’ notice incur a fee of $160. This allows us to offer the appointment time to other patients who are waiting to be seen.
5. Intellectual property
All content on this website — including text, graphics, logos, images and design — is owned by or licensed to Dizzyology and is protected by Australian and international copyright laws. You may not reproduce, distribute or use any content without our prior written permission.
6. Liability
To the maximum extent permitted by law, Dizzyology is not liable for any loss or damage arising from your use of this website or reliance on its content. Nothing in these terms excludes any rights or remedies you may have under the Australian Consumer Law that cannot lawfully be excluded.
7. Privacy
Your personal and health information is handled in accordance with our Privacy Policy, which forms part of these terms. Please read it to understand how we collect, use, store and share your information.
8. Governing law
These terms are governed by the laws of the State of Victoria, Australia. Any dispute will be subject to the exclusive jurisdiction of the courts of Victoria.
9. Changes to these terms
We may update these terms from time to time. The current version will always be available on this page, with the date it was last updated shown below.